Splice

Account Information, Orders, and Website guides

Account and ordering

Why has my account creation failed?

How do I change or reset my password?

How do I subscribe to your mailing list?

How do I change my email address?

Where is my serial number for Kontakt Player Libraries?

Can I delete my Spitfire Account?

Account Information

How long do I have to wait for my order?

How long will my download be active after purchasing?

Where is my order history?

Orders

The site says "You Own This" but I can't find the download!

Why isn't my EU VAT number working?

Why have I been charged twice for my order?

My card keeps getting declined?

"3109 : The BillingFirstnames field is required" error when purchasing

Website Issues

Do you offer trial periods or demo versions for your libraries?

Are Spitfire Audio sample libraries royalty free, and can I use them on commercial recordings?

Can I get a refund?

Can I purchase or download the demos on the product pages?

I don't use my product anymore, can I sell it on?

Can I share my purchases with a colleague or friend?

Why am I being charged sales tax?

Why am I being charged VAT?

Legal Information

Discounts, Bundle Pricing, EDU Discounts, and Scoring Competitions

Pricing and promotions

How does upgrading work?

Bundles FAQ

Product Pricing

Do you ever have sales?

How to use a Spitfire Audio Discount Code

Discounts and Sales

Do You Offer Educational Discounts to Students or Teachers?

Are there any restrictions for libraries purchased with an educational discount?

Educational Discounts

spitfireaudio.com

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

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